Responsible Gaming and Wellbeing Policy

Access to the platform is strictly forbidden for individuals under 18 years of age. We implement rigorous identity verification checks. We encourage parents or guardians to use filtering software to prevent access to gaming websites on devices shared with minors.

Gaming should remain a form of entertainment. We advise users to:

• Gamble only amounts you can afford to lose.
• Consider gaming as an entertainment expense, not as a means to earn money.
• Set a time and spending limit before starting a session.
• Do not gamble under the influence of substances that alter perception or during moments of significant emotional stress.

We provide various tools to help users maintain control:

Deposit and Loss Limits Users can set daily, weekly, or monthly limits on the maximum amount they can deposit or lose. These limits can be reduced immediately, while any increase requires a technical reflection period.

Session and Time Limits You can configure periodic alerts that notify you of your time spent on the site or set an automatic session end to avoid prolonged gaming periods.

Break and Self-Exclusion If needed, users can request a temporary break (Time-out) or definitive self-exclusion. During self-exclusion, account access will be blocked, and you will not receive informational communications.

It is important to monitor your behavior. Warning signs include:

• Neglecting work or relationships to gamble.
• Borrowing money to fund gambling.
• Experiencing anxiety or irritability when trying to stop.
• Gambling to escape personal problems or disappointments.

Should the user experience a loss of control, we strongly encourage seeking professional support. Numerous independent organizations in Italy specialize in assisting individuals with compulsive gambling issues. These services offer free, confidential, and neutral advice.

Our support staff receives training to identify potential at-risk behaviors and provide informational assistance on the control tools available on the platform.

This policy is reviewed regularly to align it with international best practices and operational requirements in the Italian territory.